Full Name
Lori Esposito
Job Title
VP, Head of Client Services
Company Name
Speaker Bio
As the VP, Head of Client Services at Valtech, Lori leads the travel vertical, where she consults with clients to help them realize the potential of transformative digital technologies. Her expertise includes providing strategy and oversight for ecommerce, customer experience, and technology integrations. Lori's impact at Valtech includes launching a multi-year digital transformation journey for Mandarin Oriental, resulting in significant improvements in key performance indicators and numerous awards.

Lori boasts an extensive history in the hospitality industry. Prior to her current role at Valtech, she held the position of Chief Marketing Officer at a B2B technology company specializing in mobile event apps. Her career journey also encompasses significant roles at Starwood Hotels & Resorts Worldwide, Inc. and Marriott International. At Starwood, she served as the Director of Brand Management for Tribute Portfolio, successfully launching the brand. At both Starwood and Marriott, as Director of Field Marketing, she was instrumental in shaping marketing strategies for a diverse hotel portfolio. Her contributions aimed to enhance demand generation, elevate guest experiences, foster brand loyalty, and optimize revenue capture.

Over the course of her career, Lori also had the opportunity to work across a diverse portfolio of clients such as Citizens Bank, Choice Hotels, Samsung, Henry Schein, and Birkenstock.